Specialist Insurance Brokers and Risk Advisors

Pillar Brokerage provides a highly personable service in which we work alongside clients to understand their unique challenges to provide tailored advice and support.

Ultimately, we help clients make more informed decisions to effectively manage and transfer their risks, providing them with greater certainty and assurance in business.

Details matter when it comes to your insurance

In times of crisis, the right policy can be the difference between survival or demise in business, and that responsibility is not lost on us.

That’s why we take the time to truly understand our client's operations and build tripartisan relationships between ourselves, our clients and their insurance partners, that foster greater information sharing.

Our unique approach leads to better outcomes for everyone involved, as there is a strong understanding of how our client’s insurance programs will trigger during major incidents, and subsequently protect them and their businesses.

Offering a new standard of service

Pillar Brokerage was established to address a genuine gap in the market.

This gap meant businesses, their directors and their management teams were losing out due to a lack of flexibility and sub-standard service from traditional insurance brokers.

The issue lay in how the insurance brokerage market was segmented between ‘local’ and ‘corporate’ brokers.

Traditionally, local brokers only offer homogenous-style insurance with little to no advice.

Whereas, corporate brokers had a greater focus on multinational clients providing advice from different internal divisions.

For businesses with complex risks, this meant there was no option to seek specialist advice while dealing with a single-point-of-contact that had a holistic view of their operations.

Our unique approach means businesses can now access expert tailored advice from a single source that wholeheartedly understands them.

Our Team

Will Laundy,
Director

Will has been an insurance professional for 20 years, serving clients across industries including property, construction, professional services, consulting, mining & energy, and defence. He’s worked with a number of global brokerages, including as a Lloyd’s of London broker in the UK. Will was named SA/NT Insurance Broker of the Year in 2024 by the National Insurance Brokers Association of Australia.

Sonia Ward,
‍Account Executive

Sonia is a highly-experienced risk professional with a broad and varied background in the insurance industry. Her career spans several decades, during which she has held diverse roles in general insurance broking. Sonia's expertise covers a wide range of clients, from small and medium enterprises (SMEs) to large corporate organisations. She is well known in the market with a reputation for her efficient and effective service.

Shannan Scott,
Senior Account Executive

Shannan has more than 20 years of experience in the insurance industry, having worked in Adelaide, Sydney, and London with top insurers and brokers including Chubb, Suncorp, JLT, Marsh, and Horsell International. Shannan possesses deep knowledge in cyber & technology liability, professional indemnity and D&O Insurance. Known for her enduring enthusiasm, robust problem-solving abilities, and customer-centric approach, Shannan consistently excels in delivering exceptional customer experiences and outcomes.

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